File Sharing Portal
To protect your privacy and ensure efficient communication, our office uses a secure online portal to exchange case-related files with clients and approved contacts. When we share a file with you, you’ll receive an email that includes a direct link to the portal. Please make sure we always have your current phone number and email address on file—this helps prevent delays and ensures you don’t miss important updates.
Once you receive the email, you’ll need to register for a portal account in order to view or download any files we’ve shared. The registration process is simple, but you must use the same email address where you received the initial email. This is a critical step to keep your information secure. Registration is a one-time process and will not need to be performed every time a file is shared.
If you need assistance of have any questions, please refer to the FAQs below or call 863-534-4200 or email pd10email@pd10.org.
Important: Do not share any files with anyone other than your attorney.
Getting Started
You won’t be able to create a portal account until a document has been shared with you. Once that happens, you’ll receive an email with instructions. Follow the link in the email, then complete the registration form using the same email address where you received the link. You’ll need to choose a username and a password. After you submit the form, you’ll get a confirmation email with a link to verify your account. Once confirmed, you’ll be able to log in and access your file(s). Registration is a one-time process and will not need to be performed every time a document is shared.
Trouble Logging In?
If you’re having difficulty setting up your account, double-check that your username and password meet the required format and that you’re using the correct email address—the same one where you received the initial portal email. If you have forgotten your password, just click on “I forgot my password” on the login page.
Still having trouble? Reach out to us for help.
Trouble Finding Files?
When you log in, you’ll start on the Files page, which lists all items shared with you. If you can’t locate a file, make sure you’re looking under the correct case. The portal also has a search bar at the top that allows you to search by file name if needed. If a file is missing or incorrect, don’t wait—contact us right away so we can fix the issue.
Saving Your Files
Once you’re logged in, you can download any active file to your device. Click the download icon (a down arrow) next to the file. Depending on your web browser, the file may automatically download or prompt you to save it.
How Long Will Files Be Available?
Files shared through the portal remain available for 30 days. After that time, they expire and are no longer accessible through the system. If you need access after the file has expired, just let us know—we’re happy to re-share it, which will restart the 30-day access window.
Privacy and File Access
Due to privacy laws and our confidentiality policies, we can only provide access to the individual whose email address the file was sent to. However, once logged into the portal you may add additional email addresses by adding a “New Collaborator” under the “Files” Tab.
